Model Center
  1. Home
  2. /
  3. JasminCam
  4. /
  5. Windows Guide
Search
Search

Windows Guide

Frequently asked questions

Can you share a video guide regarding what are drivers?

Yes, here it is:
https://www.youtube.com/watch?v=Cdb-pD2j_os&list=PL189OCUqNbDK57ICorOstMgYJofzOHQG5&index=1

Can you share a video guide regarding what are Nvidia drivers?

Yes, here it is:
https://www.youtube.com/watch?v=22gYmvLk84Q&list=PL189OCUqNbDK57ICorOstMgYJofzOHQG5&index=2

Can you share a video guide regarding what are Intel drivers?

Yes, here it is:
https://www.youtube.com/watch?v=bePvE2NrExI&list=PL189OCUqNbDK57ICorOstMgYJofzOHQG5&index=3



🎉 Get started with JasminCam on Windows

Install the app, go live, and give Members a show they’ll remember.

Want to look professional and avoid technical issues during your live shows? This guide will help you set up JasminCam on your
Windows computer step by step, so you can stream with confidence and focus on earning.

🛠️ Installing JasminCam on Windows

  1. Log in to your Model Center account.
  2. Click Download JasminCam on the Home menu.
  3. Run the downloaded .exe file.
    • Right-click > Run as administrator to avoid permission issues.
  4. Follow on-screen instructions to complete installation.

💡 Tip: Check your computer meets the system requirements here. The better your setup, the better your show will look to Members.

🔧 Keep your drivers updated

Outdated drivers = blurry video, lag, or even no camera feed at all.

Install or update the following before you go live:

🎥 Camera troubleshooting

Your camera is your most powerful tool—keep it working perfectly.

  • Use a camera model we recommend (they’re tested to work well with JasminCam).
  • Install the latest camera drivers from the official website.
  • In JasminCam, double-check that the right device is selected.
  • Avoid USB splitters—they can cause problems.
  • Try a different USB port (the back ports are usually more stable).
  • Still stuck? Reinstall JasminCam and reboot your computer.

Image is slow or laggy?

  • Use a wired connection (Ethernet) — it’s faster and more stable than Wi-Fi.
  • Press Ctrl + Shift + Esc to open Task Manager, and check your CPU and memory:
    • If they’re over 80%, close apps like Chrome, YouTube, or anything you’re not using
  • Using Logitech software? Turn off RightLight, Face Tracking, and Low Light Compensation — they can cause lag.

🎙️ Microphone troubleshooting

No sound = no connection with your Members. Let’s fix that.

  • Some webcams have mute buttons on the remote—make sure it’s not on.
  • In Windows:
    • Right-click the speaker icon in the taskbar > Sound Settings
    • Go to System > Sound > Input
    • Select your microphone and adjust the volume if needed.

🌐 Connection speed requirements

Type
Upload
Download
Minimum
1.5 mpbs
2 mbps
Recommended
6 mbps
10 mbps

 Tips for smooth streaming:

  • Always use wired internet (Ethernet) — Wi-Fi can drop your connection mid-show.
  • Make sure JasminCam is allowed through your firewall or antivirus.
  • Don’t use VPNs or proxy apps—they slow things down.
  • Close any apps downloading or streaming videos (YouTube, torrents, etc.).
  • Streaming music or videos at the same time needs even faster internet.

Having issues?

  • Restart your router.
  • Plug your internet cable directly into your computer.
  • Still slow? Contact your internet provider.

🖥️ Keep Windows updated

Outdated systems can cause camera or app errors.

  1. Press Start, type Services, and open it.

  2. Find Windows Update, right-click > Properties
  3. Set Startup type to Automatic, click Apply
  4. Now go back to Start, type Windows Update, and check for updates.
  5. Install everything and restart. Repeat this until no more updates are available.

On Windows 11, go to Settings > Windows Update


Windows update video tutorial

⚠️ Windows N Edition

If using Windows N, you must manually install Media Feature Packs:

  • Go to Settings > System > Optional Features
  • Add the Media Feature Pack
  • Admin rights required

🔥 Antivirus & Firewall tips

Protect your device—but don’t block your stream.

  • On Windows 10 and later, you don’t need extra antivirus software.
  • If you’re using antivirus or firewall tools, make sure JasminCam is allowed.
  • Having issues? Try temporarily disabling your VPN or firewall to test if it helps.

📌 Related Pages

Back to top

Table of Contents

Related topics

"Hide My Face" Option

1. Overview

The “Hide My Face” option lets models hide their faces in their profile pictures and during performances by using accepted methods. This feature enables performers to connect with their audience while maintaining their privacy, which is important for those who want to protect their identities.

Additionally, this option may make the experience more exciting for members by adding an element of mystery to these models, making them even more intriguing.

If “Hide My Face” is selected, make sure your face remains ALWAYS hidden in your profile, content, and live streams.

2. How to enable?…

Newbies

✨ Newbie Program Newbie models receive exclusive benefits during…

Performance

Frequently asked questions

Where can I see Star ratings that Members left me?

You can see your Star ratings under your profile, which you can search on our main page here. Important to know that Member ratings expire after 90 days and you can receivse new reatings from the same Member.

What does the Star rating mean?

Paying members have the opportunity to leave ratings for the Models after experiences and interactions. That is why is important to be welcoming with the members, put on a good performance because high ratings are good way to attract more members.

Can you send me a video guide how to be Selected model?

Yes, you can watch it here:
https://www.youtube.com/watch?v=O0k6GeWGAQU&list=PL189OCUqNbDLFDLc1A-fVAWhIlGwmvPUY&index=1

Is there a video guide about performance scores?

Yes, here you can watch it: 
https://www.youtube.com/watch?v=fZwJbEaemZk&list=PL189OCUqNbDLFDLc1A-fVAWhIlGwmvPUY&index=2

Can you send me a video guide about Exclusive status?

Yes, here it is: 
https://www.youtube.com/watch?v=DFLIBD16XFU&list=PL189OCUqNbDLFDLc1A-fVAWhIlGwmvPUY&index=3

Introduction

YOUR GOLDEN TICKET TO SUCCESS! 

We designed our Performance page to give you everything you need to achieve your peak-performance! Sometimes it’s tough to know how and when to use all the great features we offer. That’s why we’ve gathered them all on one page; to make it easier for you to choose what works for you.

We’ve combined three powerful tools – Traffic Score, Conversion Score, and Engagement Score – to give you an immediate overview of your activity and engagement.

  • The Traffic Score measures how well you attract visitors to your room. Find out how you can improve your performance and draw more traffic to your room by following our expert tips. As your Traffic Score goes up, your chances of engaging potential members will also increase.
  • The Conversion Score focuses on turning visitors into paying members. By following the provided goals and strategies, you can easily turn traffic into earnings. As your Conversion Score goes up, the number of converted members and your earnings will increase as well.
  • The Engagement Score is your key to a sustainable and successful career by following how you grow and retain your loyal audience. With our expert tips, you can enhance your engagement and build a lasting relationship with your members. A higher Engagement Score signifies a stronger bond and that you are consistently attracting engaged and loyal members.

We suggest visiting this page often to see how you’re progressing. 

Complete the tasks, see your scores go up, and make your journey to success even better!

Video guide

Can’t find what you’re looking for? Contact LiveJasmin Support or talk to our AI Assistant
Model Center

YOU MUST BE OVER 18 TO ENTER THE SITE

Logo

Privacy Preference Center

We process user’s data to deliver content or advertisements and measure the delivery of such content or advertisements, extract insights and generate reports to understand service usage; and/or accessing or storing information on devices for that purpose. Below you may read further about the purposes for which we process data, exercise your preferences for processing, and/or see our partners. Cookie Policy.
Accept all

Manage Cookie Preferences

These are cookies that are required for the operation of our website. We use, for example, these cookies to enable the purchase functionality on our website or to route traffic to the right servers on our network.

These cookies allow the website to remember choices you make or your preferences (such as your language or the region you are in) and provide enhanced, more personal features.

We use these cookies to gain insight into how you use our site. This helps us to understand how interact with our site, what is interesting for you and how we can improve our services, and enhance the overall user experience.

We use cookies to personalize the content specifically for you, by displaying models who may be of interest to you, based on your previous activity. Data relating to your previous activity might reflect your sexual preferences.

LiveJasmin Model & Studio Wiki contains adult content.
By using the website you acknowledge that you are over 18.
No I don't agree