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Technical Requirements

Frequently asked questions

Can you provide me a link for speedtest?

Yes, to start a speedtest, click here. After it is ready you may compare your results with our requirements:

-Upload speed: 1.5 Mbps minimum (international)

-Download speed: 2 Mbps minimum

How can I contact support if I have technical problems?

To reach Technical support, you may find the direct link on our new Support Center page, on the bottom of the page.

JasminCam closes during private when the user turn on his camera, what can I do?

If the software closes frequently, make sure you have a stable connection, and also try to reinstall JasminCam. If the problem still occurs, contact our Technical Support
It is also possible that the issue is on the Member’s side, therefore it is recommended for them to contact Member support too.

Can you show me a video guide regarding Windows 10 operating system information?

Yes, here you can check:
https://www.youtube.com/watch?v=updo15pgma4&list=PL189OCUqNbDI5Q7l7PXR4gWV6KBkHM7PI&index=1

Can you show me a video guide regarding Windows 11 operating system information?

Yes, here you can check:
https://www.youtube.com/watch?v=aNcpGmQYzK4&list=PL189OCUqNbDI5Q7l7PXR4gWV6KBkHM7PI&index=2

Will I be sanctioned if I am using VPN?

We do not penalize models for using VPN, however VPN can affect the streaming quality in a bad way which can lead to bad video rating.

How can I activate my account which is suspended due to low, bad camera quality streaming?

If your account is suspended due bad camera and video quality, please contact our Technical support to solve your case.

🎯 Why technical requirements matter?

To give your viewers the best possible experience—and to boost your earnings—you need stable, high-quality stream. These technical requirements help you:

  • Avoid lag, freezing, or low-quality video
  • Look your best on camera
  • Qualify for the Good Video rating (which brings more visibility and Members!)
  • Meet the Jasmin Selection requirements, where a Good Video rating is one of the key criteria

For mobile streaming check the following page.

🛠️ Minimum requirements

  • These are the bare minimum to start streaming with JasminCamYou’ll be able to go live, but for better quality and more 
    viewers, see the Recommended setup below.

💻 System

  • Operating System:

    • Windows 10 64-bit (MinVersion=10.0.16299)
    • macOS 13.4 or higher
    • Up to date OS version, since updated systems are more stable and secure
  • Processor:

    • Intel Core i5, 6th generation or newer (2.5GHz or higher)
    • Intel QuickSync Video support recommended
  • RAM:

    • 4 GB minimum
  • Storage:

    • At least 1GB free space

🌐 Internet

  • Upload speed: 1.5 Mbps minimum (international)
  • Download speed: 2 Mbps minimum
  • Connection type: Wired Ethernet connection

🧰 Recommended setup (for Full HD streaming)

  • If you want 1080p streaming, smoother performanceand the chance to earn more, use this setup. It helps you stand out
    and unlock better visibility.

💻 Computer

  • Operating System: Windows 10 64-bit (MinVersion=10.0.16299) or macOS 13.4+

  • Screen Resolution: Minimum 1920×1080
  • Processor:
    • Intel Core i5, 9th generation or newer with QuickSync
    • AMD Ryzen 5 5600G / Ryzen 7 5700G or newer
    • Base frequency ≥ 1.6GHz
  • Graphics:

    • Dedicated GPU with hardware encoding:
      • Nvidia (NVENC)
      • AMD (VCE/VCN)
      • Or integrated GPU (Intel/AMD) with encoding enabled
  • RAM: 8 GB or more (dual channel recommended)

🌐 Internet

  • Upload speed: 6 Mbps or more (international)
  • Download speed: 10 Mbps or more
  • Connection type: Wired Ethernet connection
    • For Macs without Ethernet, use an Apple USB Ethernet Adapter

📸 Camera setup

  • Resolution: 1920×1080 (Full HD)
  • Frame rate: 30 FPS or higher
  • Aspect ratio: 16:9

🚫 Not supported

  • AMD Oland-series GPUs (no encoding support)
  • Radeon GPUs without H.264 encoding (e.g., RX 6500 XT, Radeon 520–620)
  • Filters, watermarks, or appearance-altering effects

🧪 Setup tips

📷 Camera not detected in JasminCam

  • Go to: Start > Settings > Privacy > Camera

  • Enable: “Allow apps to access your camera”

🎙️ Microphone not detected

  • Go to: Start > Settings > Privacy > Microphone
  • Enable: “Allow apps to access your microphone”

📏 App UI Cut Off on Screen

  • Use 1920×1080 screen resolution
  • Lower scaling under: Display Settings > Scale and Layout
  •  

🛠️ Driver & hardware support

Intel QuickSync

Nvidia NVENC

AMD VCE/VCN

📌 Related pages

📹 Video Guide

If you have any questions, or need help, please contact us on our Support Center.

Table of Contents

Related topics

Traffic Guide

Frequently asked questions

Which studios are certified?

Certified Partners are dedicated to providing the highest quality services. Jasmin Certified Partners’ commitment to excellence has earned them worldwide recognition. You can see the list of our partners here.

Introduction

LiveJasmin is constantly improving its services and we want to support our Models/Partners by providing you important information. We feel it’s important for our Models/Partners to be satisfied with the results of their efforts and performance.

We want to give you a few tips on how to become a successful Model/Partner on our site. Years of experience has helped us collect these tips. The advice will be especially useful for newly registered Models and Partners, but we feel even veterans could do with a few helpful pointers.

Whether a new or an experienced Model, the question is always the same:

How can I improve my traffic?

Everyone already has the tools to do so! We learned the most successful methods to increase your fame and popularity while analyzing our best Models, and we would like to share these techniques with you.

Uploading a Profile picture and other pictures to your My Content is not just a plus, but A MUST, if you want to do better!

An accepted Profile Picture means that your Model account is visible on our sites.

Your pictures must meet the quality standards and technical requirements according to the related category. For more detailed examples, you can check our Wiki guides here:

Never forget, after checking the professional pictures on the site, Members will have high expectations about the Models online. Make sure to keep your appearance as close as possible to your pictures. 

Frequently asked questions

Can you provide me a guide about limited studio access?

Yes, here it is:
https://www.youtube.com/watch?v=WUVKmFDUS1I&list=PL189OCUqNbDIBQqP842yr_v9AYy2KCIEz&index=1

Can you provide me a guide about how to set up the limited studio access?

Yes, here it is:
https://www.youtube.com/watch?v=v3LLIfaHS1s&list=PL189OCUqNbDIBQqP842yr_v9AYy2KCIEz&index=2

Purpose

In order to make managing your Studios more comfortable, we have created the option to create Limited Accounts for one of your employees. Using the Limited Account, your colleague will be able to handle the most important functions of your Studio in your absence. Of course since we respect your privacy, not all information and features are available through a limited account.

Video Guide…

Service Quality Improvement

Introduction 

Besides the excellent camera image quality, the Models’ appearance is a very important factor for clients. The appropriate design greatly helps to attract new customers, and your existing clients would be more likely to come back to you.

Therefore, LiveJasmin gives you all assistance to succeed in creating the ideal environment for you.

Principles 

Self-expression and quality. Be unique, enchant your visitors with your personality, and of course pay attention to present all of these tastefully.

Strive to keep a sophisticated appearance in regards your clothes and your other accessories, since the customers firstly decide to join your room on the basis of your image and the overall impression.

We cannot emphasize enough how important profile pictures are. As the saying goes, “There are no second first impressions”.

Keep your environment attractive and tidy, providing an ideal environment for your work.

Focus on how you communicate with your clients in free and private chat as well. The point is the professional attitude. Stay always respectful and do all that your visitors enjoy themselves at you.

Remember to have fun. Visitors can tell if you are happy or sad, and they love Models who engage them.

Take the time to maintain and update your account, keeping it always interesting and exciting. Upload new pictures frequently, update the Personal information in your Profile and your Willingness List, answer your clients’ messages and message those you had not heard about for a while. Check out what other options you have to improve your profile page and earn more. Activity is the key to success, spend much time online and use this time well. 

Be online with sound, some music may be played quietly in the background, which may assure the basic mood in your room. Make sure that the music is not too loud, because it can be disturbing, and if it is possible, do not let any other source of noise to be present around you (air-conditioner, street noise, other people). It is not advised to listen to TV or Radio shows as well as non-English music.

Background 

Keep your environment clean and comfortable while making it tempting to create the perfect atmosphere for your shows.

It is advisable to provide from your bedroom or your living room, but if you have the possibility you can work even from more extreme locations (bathroom, office or garden).

It is important to have a spacious and comfortable area around you, that impresses your customers. The work will be more comfortable for you and your visitors will feel your professionalism. Use pillows, comfortable armchairs or a bed. Avoid small, enclosed spaces or corners, those may create a confined feeling.

Use interesting and colorful tools and objects to avoid having a bleak background. A few plants, pictures on the wall, colorful pillows or toys can be very helpful in this. Cover the distracting background elements with a curtain or change the camera angle, and always keep order around yourself.

Good lighting is very important, since it can significantly enhance the overall impression of your room. It is better to use indoor lighting, from multiple light sources. The light should not come from behind of your back, since it can blind the camera. Make sure it is neither too bright, nor too dark in your room.

Appearance 

Pay attention to always bring the most attention to your most advantageous parts. If you have beautiful legs, wear high-heels, if you have nice and thick hair, do not hide it!

The smile is the flirting signal that attracts the attention. It is not enough to smile only with your mouth, but smiles with your eyes too.

Position your camera in a way to be clearly visible all the time, at or below eye-level. Squatting with spread legs, sitting astride, and being only partly visible are not attractive at all.

Invest in high-heels because it can turn on many of the visitors. Wear one even when you are lying on the bed, it makes your appearance sexier and your outfit more sophisticated.

Clothes 

Dress up for seduction. What you would consider extravagant on the street, you can wear for your online dates. It is worth to consider three main aspects when designing your appearance: your category, your own personal style and physical talents.

If you want to be tempting, a sexy lingerie or a mini dress is recommended. For the more conservative ones, elegant blouses, cut-out dresses and tops are recommended. For the sporty Models, gymnastic dresses or tight athletes jeans.

Use strong colors and mix them within your clothing. Do not forget the large, prominent jewelry. A large pendant, long earrings or a ring may help to emerge from the crowd. The ebony Models may effectively use powerful neon colors, since these are very prominent on them.

It also advised to present several types of clothing or keeping them nearby and vary them. You can even organize “thematic days” with various costumes and accessories (latex clothes, nurse, secretary, police officer).

For ladies
A wide range of lingerie selection is at your disposal.

Sexy Accessories: Nipple patch, girdles, body stocking, tattoos, gloves, transparent lace or silk robes.

For gentlemen
A tight t-shirt or a silk shirt for the ones who prefer the elegance can be very tempting as well. A suit and a tie looks excellent too.

Avoid to wear the following things, since they look bad in the camera: thin striped clothes (they cause camera interfere), silicone bra straps (bad glitch), tightly woven stockings, especially in contrasting colors from your skin (interference as well), large one-colored clothes (blob effect). With these you can completely ruin an otherwise impressive quality camera picture.

Make-up 

Here we would like to offer some useful pieces of advice primarily for the ladies. 

It is recommended to use stronger make-up then the regular street wear, as the camera pales everything slightly.

Use foundation with a color that equally fits well with your face, your neck and your body. To create an innocent impression, use pink, to achieve a trendy style, use orange, and to a “woman of destiny” image use reddish tones.

Contouring and highlighting

Few of us have a perfect face shape, the most desirable shape usually being oval. 

Darker foundation or bronzing powder help mask some features while pearly highlighters bring other features out. Blusher helps to accentuate and give you a healthy glow. 

The following pictures give you a guide to where to shade or highlight your face:

Round face

  • Contour: Sides of jaw temples and neck.
  • Highlight: Center of nose, center of cheeks, chin and forehead.
  • Blush: Just under the cheekbones.

Heart face

  • Contour: Temples and chin.
  • Highlight: Lower cheeks on jawline.
  • Blush: On the cheekbones.

Long face

  • Contour: Forehead by hairline, lower cheeks, chin.
  • Highlight: Above cheekbones and temples.
  • Blush: On the cheekbones.

Oblong face

  • Contour: Sides of jaw and temples.
  • Highlight: Chin, temples and above cheekbones.
  • Blush: On the cheekbones.

Pear face

  • Contour: Sides of jaw and neck.
  • Highlight: Center of nose, center of cheeks, temples.
  • Blush: At the very side of the cheekbones.

Square face

  • Contour: Sides of jaw and templates.
  • Highlight: Center of nose, center of cheeks and chin.
  • Blush: On the sides of cheekbones.

Eyes

The eyes are the mirror of the soul.

Therefore it is important to emphasize them. In connection with the eyes, the aim is to show them bigger, so it is recommended to use a mascara and emphasize the upper outline with an eye-liner (if you want to reduce, emphasize the lower outline).

Can’t find what you’re looking for? Contact LiveJasmin Support or talk to our AI Assistant

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