Model Center
  1. Home
  2. /
  3. Technical Information
  4. /
  5. Technical Requirements
Search
Search

Technical Requirements

Frequently asked questions

Can you provide me a link for speedtest?

Yes, to start a speedtest, click here. After it is ready you may compare your results with our requirements:

-Upload speed: 1.5 Mbps minimum (international)

-Download speed: 2 Mbps minimum

How can I contact support if I have technical problems?

To reach Technical support, you may find the direct link on our new Support Center page, on the bottom of the page.

JasminCam closes during private when the user turn on his camera, what can I do?

If the software closes frequently, make sure you have a stable connection, and also try to reinstall JasminCam. If the problem still occurs, contact our Technical Support. 
It is also possible that the issue is on the Member’s side, therefore it is recommended for them to contact Member support too.

Can you show me a video guide regarding Windows 10 operating system information?

Yes, here you can check:
https://www.youtube.com/watch?v=updo15pgma4&list=PL189OCUqNbDI5Q7l7PXR4gWV6KBkHM7PI&index=1

Can you show me a video guide regarding Windows 11 operating system information?

Yes, here you can check:
https://www.youtube.com/watch?v=aNcpGmQYzK4&list=PL189OCUqNbDI5Q7l7PXR4gWV6KBkHM7PI&index=2

Will I be sanctioned if I am using VPN?

We do not penalize models for using VPN, however VPN can affect the streaming quality in a bad way which can lead to bad video rating.

🎯 Why technical requirements matter?

To give your viewers the best possible experience—and to boost your earnings—you need a stable, high-quality stream. These technical requirements help you:

  • Avoid lag, freezing, or low-quality video
  • Look your best on camera
  • Qualify for the Good Video rating (which brings more visibility and Members!)
  • Meet the Jasmin Selection requirements, where a Good Video rating is one of the key criteria

For mobile streaming check the following page.

🛠️ Minimum requirements

  • These are the bare minimum to start streaming with JasminCam. You’ll be able to go live, but for better quality and more 
    viewers, see the Recommended setup below.

💻 System

  • Operating System:

    • Windows 10 64-bit (MinVersion=10.0.16299)
    • macOS 13.4 or higher
    • Up to date OS version, since updated systems are more stable and secure

  • Processor:

    • Intel Core i5, 6th generation or newer (2.5GHz or higher)
    • Intel QuickSync Video support recommended

  • RAM:

    • 4 GB minimum

  • Storage:

    • At least 1GB free space

🌐 Internet

  • Upload speed: 1.5 Mbps minimum (international)
  • Download speed: 2 Mbps minimum
  • Connection type: Wired Ethernet connection

🧰 Recommended setup (for Full HD streaming)

  • If you want 1080p streaming, smoother performance, and the chance to earn more, use this setup. It helps you stand out
    and unlock better visibility.

💻 Computer

  • Operating System: Windows 10 64-bit (MinVersion=10.0.16299) or macOS 13.4+

  • Screen Resolution: Minimum 1920×1080
  • Processor:
    • Intel Core i5, 9th generation or newer with QuickSync
    • AMD Ryzen 5 5600G / Ryzen 7 5700G or newer
    • Base frequency ≥ 1.6GHz

  • Graphics:

    • Dedicated GPU with hardware encoding:
      • Nvidia (NVENC)
      • AMD (VCE/VCN)
      • Or integrated GPU (Intel/AMD) with encoding enabled
  • RAM: 8 GB or more (dual channel recommended)

🌐 Internet

  • Upload speed: 6 Mbps or more (international)
  • Download speed: 10 Mbps or more
  • Connection type: Wired Ethernet connection
    • For Macs without Ethernet, use an Apple USB Ethernet Adapter

📸 Camera setup

  • Resolution: 1920×1080 (Full HD)
  • Frame rate: 30 FPS or higher
  • Aspect ratio: 16:9

🚫 Not supported

  • AMD Oland-series GPUs (no encoding support)
  • Radeon GPUs without H.264 encoding (e.g., RX 6500 XT, Radeon 520–620)
  • Filters, watermarks, or appearance-altering effects

🧪 Setup tips

📷 Camera not detected in JasminCam

  • Go to: Start > Settings > Privacy > Camera

  • Enable: “Allow apps to access your camera”

🎙️ Microphone not detected

  • Go to: Start > Settings > Privacy > Microphone
  • Enable: “Allow apps to access your microphone”

📏 App UI Cut Off on Screen

  • Use 1920×1080 screen resolution
  • Lower scaling under: Display Settings > Scale and Layout
  •  

🛠️ Driver & hardware support

Intel QuickSync

Nvidia NVENC

AMD VCE/VCN

📌 Related pages

📹 Video Guide

If you have any questions, or need help, please contact us on our Support Center.

Back to top

Table of Contents

Related topics

"Hide My Face" Option

1. Overview

The “Hide My Face” option lets models hide their faces in their profile pictures and during performances by using accepted methods. This feature enables performers to connect with their audience while maintaining their privacy, which is important for those who want to protect their identities.

Additionally, this option may make the experience more exciting for members by adding an element of mystery to these models, making them even more intriguing.

If “Hide My Face” is selected, make sure your face remains ALWAYS hidden in your profile, content, and live streams.

2. How to enable?…

Recurring Model Feedback – Video Survey

Frequently asked questions

How should the recurring feedback video be recorded for couples?

Couples should record the recurring feedback video one by one, not together.

Before going online, which type of video is mandatory to upload?

It is mandatory to upload a recurring model feedback – survey video to be able to go online.

Where we need to upload the (recurring feedback) video survey?

You can upload the video survey in your Jasmincam5 or mobile application.

At LiveJasmin, your safety and well-being are our top priorities. To maintain the security and legitimacy of all model accounts, we’ve introduced a new feedback system. We are legally obliged to do so to ensure our models’ safety and protection.

Please note, uploading a survey video is a mandatory requirement before going online. We value your honest feedback, so please answer truthfully; expressing only positive things is not necessary.

To make the process as easy as possible, we have defined 3 statements addressing the security and welfare of models.  

We ask that you read them carefully and if you agree with each statement, please repeat them in your video submission. However, if you do not agree with one or more of these statements, we ask you to clearly state your disagreement and indicate the reasons in your video. You will find the statements at the bottom of this page. 

We want to assure you that your video feedback will be kept strictly confidential and will not be shared with anyone, including your studio if you are affiliated with one. 

The uploaded survey should contain the following:

  1. Say your full legal name.
  2. Make the following statements if you agree to them:
    1. „I willingly chose to work on LiveJasmin.”
    2. „No one forces me to do anything, I control my own work.”
    3. „I am fairly compensated for my work.”

You can record your video statement in your own language – the most comfortable way for you. To make it even easier, you have the option to change the application language, so the text of the statements will appear in that language. 

The supported languages are English, Spanish, Romanian, Russian, and Hungarian.

Please answer in full honesty, and if any of these statements are not true, please explain why. Your answers will be treated confidentially. Our goal is to help and support all our Models.

Newbies

✨ Newbie Program Newbie models receive exclusive benefits during…
Can’t find what you’re looking for? Contact LiveJasmin Support or talk to our AI Assistant
Model Center

YOU MUST BE OVER 18 TO ENTER THE SITE

Logo

Privacy Preference Center

We process user’s data to deliver content or advertisements and measure the delivery of such content or advertisements, extract insights and generate reports to understand service usage; and/or accessing or storing information on devices for that purpose. Below you may read further about the purposes for which we process data, exercise your preferences for processing, and/or see our partners. Cookie Policy.
Accept all

Manage Cookie Preferences

These are cookies that are required for the operation of our website. We use, for example, these cookies to enable the purchase functionality on our website or to route traffic to the right servers on our network.

These cookies allow the website to remember choices you make or your preferences (such as your language or the region you are in) and provide enhanced, more personal features.

We use these cookies to gain insight into how you use our site. This helps us to understand how interact with our site, what is interesting for you and how we can improve our services, and enhance the overall user experience.

We use cookies to personalize the content specifically for you, by displaying models who may be of interest to you, based on your previous activity. Data relating to your previous activity might reflect your sexual preferences.

LiveJasmin Model & Studio Wiki contains adult content.
By using the website you acknowledge that you are over 18.
No I don't agree