We are happy to welcome you to our LiveJasmin community. As a starter, let us introduce what you need to go online and stream on the site. Once you registered as a Model, all you need is a good quality web camera, a computer and an internet connection to start. However, for the perfect streaming quality, the right equipment is crucial. The better grade camera, stronger computer and faster connection you have, the higher quality your stream will be, which in turn will result in more satisfied visitors and higher earnings for you.
Once you have the equipment, you will be able to go online via our own JasminCam streaming application and start your show right away.
Below you can see the technical requirements for our JasminCam application. With the minimum requirements you can run the software with a stable image quality, while with the recommended specifications you can stream at a much higher quality which is one of the requirements for the Good Appearance rating. (The browser version of JasminCam should only be used as a temporary backup if the standalone JasminCam software is unavailable.)
We strongly recommend using a desktop PC with ethernet cable connection, instead of a laptop (or notebook) for your work because of performance and heat issues. Notebooks will often downgrade performance in order to prevent heat damage. Furthermore a desktop PC will most likely provide you a wider range of possibilities for future hardware upgrades.
Using MacBook Air is not recommended for online streaming as it’s specifications do not meet the site’s requirements and has no proper Ethernet cable port available, which would be needed for a stable internet connection.
Minimum required specifications
Operating system: Windows 10 64 bit, Mac OS X 12.3 or above. All with latest and all updates installed.
Processor:
Intel 6th generation Core i5 @ 2.50GHz or better, preferably one with Intel QuickSync Video available.
Memory: 4 GB RAM
Internet connection:
1500 kbps (1.5 Mbps) international uploading,
and 2000 kbps (2.0 Mbps) downloading speed.
A webcamera that is able to stream at 1080p Full HD with continuous 30 FPS.
To be able to stream on the site you will need a camera with 1920x1080 pixels resolution which can stream at a 30 frames per second (FPS) rate or higher.
To achieve an HD quality and the Good Appearance rating you will need one of our recommended cameras, set to a 16:9 resolution in JasminCam.
Recommended specifications (For Full HD streaming - 1080p)
The recommended specifications are suitable for running JasminCam only on the computer, In case you are planning to run other applications, stronger computer is needed.
These specifications are strongly recommended for streaming on our site with the standalone JasminCam app. With these conditions visitors are able to view your stream even in 1080p Full HD resolution!
Operating System: Windows 10 64 bit, Mac OS X 12.3 or above. All with latest and all updates installed.
Screen resolution: Minimum 1920×1080
For hardware encoding: Either a processor or dedicated video card that supports hardware encoding
Officially tested processors
Intel 9th generation (or newer generation) Core i5 @ 3.0GHz or a better Intel CPU with Intel QuickSync Video available
You may find the list of QuickSync processors here.
1.60GHz or higher base frequency is required. (Even if the Turbo frequency is 3.00GHz or higher)
In case you don’t have a dedicated video-card (GPU), the integrated graphics card (IGPU) should always be under power. Plugging your screen’s cable into the motherboard display-slot will ensure this.
Latest Intel Graphics driver must be installed.
AMD Ryzen 5 5600G
AMD Ryzen 7 5700G (or newer generation)
1.60GHz or higher base frequency is required. (Even if the Turbo frequency is 3.00GHz or higher)
In case you don’t have a dedicated video-card (GPU), the integrated graphics card (IGPU) should always be under power. Plugging your screen’s cable into the motherboard display-slot will ensure this.
Latest AMD driver must be installed.
Recommended computer
The 1280x720p and 1920×1080 resolutions are visible in the software in case you have the necessary dedicated video card or an Intel processor with integrated video card that supports hardware encoding. In case the resolution is not visible in the software upon start up, you may need to check the following:
Check and make sure that you have the latest JasminCam installed! FHD resolution will be available only in the latest version of JasminCam.
Ensure that your computer’s processor is an Intel CPU with Intel QuickSync Video available or that you have an Nvidia (that support NVENC encoding) or AMD (that supports VCE/VCN encoding) graphics card. Your camera should also meet the recommended specifications of our site. Without this hardware, the HD resolution will not appear in JasminCam.
You can see our recommended technical specifications here.
You can see the list of processors with Intel QuickSync Video here.
You can see the list of Nvidia GPUs with NVENC encoding support here.
Download and install the latest graphics drivers. Make sure they are running constantly.
In case you are using an Intel processor for hardware encoding:
You can find and download the latest versions from here.
You can see if the Graphics Driver is running by checking the bottom right corner of your taskbar. If you see the blue Intel Graphics icon, it is running:
INTEL Driver & Support Assistant – Install the this tool to get driver and software updates for most of your Intel hardware.
Once downloaded, run the .exe file to install Intel Driver and Support Assistant.
If the application installation completes, click the tray icon, and choose Check for new drivers.
The app can also be started from the Windows Start menu by typing or selecting Intel® Driver & Support Assistant to find and launch by clicking on the icon.
Note that an active internet connection is required.
The utility now opens in your default web browser. On the page, you should see any available driver updates, along with other information about your PC, such as BIOS, processor details, motherboard information, etc.
Please check the appropriate boxes confirming your consent to proceed with the update and then click Download all to download all available updates.
Once downloaded, click the Install all button to commence with the installation.
In case you wish to stream using a dedicated video card you may use an Nvida or AMD card that supports a certain type of video encoding. For these, you will not necessarily need to have an Intel processor.
Ensure that the selected graphics card is under power. Plugging your computer screen’s cable into the necessary card’s slot will put it under power.
In case you are using a dedicated Nvidiagraphics card you will need one with NVENC encoding available. Do note that not all Nvidia cards come with such encoding.
Launch the program after the installation has been completed.
Click the “Check for updates” button if GeForce Experience hasn’t checked recently. Go to the Drivers tab in the top right corner of the app.
Click “Download” next to the update.
Choose your installation type. The Express Installation option should be fine for most users. Advanced users can choose the Custom option.
Your screen may flicker or shut off for a moment during installation.
Manual updating
Visit the Nvidia GeForce website. You can download the latest drivers from the GeForce website. Navigate to https://www.nvidia.com/ in a web browser.
You’ll need to know what model your Nvidia graphics card is. If you do not know, you can find out what graphics card you have using Device Manager on Windows.
Click the Drivers tab. It’s in the upper-right corner of the Nvidia website.
Select your graphics card. Use the drop-down menus at the top of the page to select your graphics card.
Click Search. It’s the green button below the drop-down menus. This searches for a graphics card driver for your operating system.
Download the driver installer.
Run the installer. Double-click the installation file in your web browser or Downloads folder to run the installation file. The installer will automatically remove the old drivers and install the updated ones.
You will be given the option to do an “Express” installation or a “Custom” installation. Most users can choose the “Express” option during installation.
Your screen may flicker or go black for a short time during the installation.
The technical recommendations for running JasminCam applies for JasminCam only. If you are running extra resource consuming applications or you are using a 4K monitor/TV with your computer, purchasing a dedicated video card is highly recommended in addition to your integrated graphics.
On NVIDIA’s side beside NVENC you need a card with at least PureVideo VP7 decoding. Earliest GPU with VP7:
GeForce GTX 960
On AMD‘s GPU beside the VCE/VCN you need UVD 6.3 decoding or higher. Earliest GPU with UVD 6.3:
To be able to stream on the site you will need a camera with 1920×1080 pixels resolution which can stream at a 30 frames per second (FPS) rate or higher.
To achieve an HD quality and the Good Appearance rating you will need one of our recommended cameras, set to a 16:9 resolution in JasminCam.
FAQ
The bottom part of JasminCam application is not visible on the screen. What should I do?
Check the screen resolution by right-clicking on the desktop and selecting “Display Settings”.
Solution 1: The display resolution should be minimum 1920×1080. If it is under this value, select a higher one.
Solution 2: If the proper screen resolution is selected and JasminCam is still not fully visible go to “Change the size of text, apps, and other items” and lower the percentage in the drop down menu.
JasminCam has no access to use the camera device.
Select Start > Settings > Privacy > Camera. In “Allow apps to access to your camera” on this device make sure Camera access for this device is turned on. This setting lets any user on the device choose if they want apps to be able to access the camera.
JasminCam has no access to use the microphone.
Select Start > Settings > Privacy > Microphone. In “Allow apps to access to your microphone” on this device make sure microphone access for this device is turned on. This setting lets any user on the device choose if they want apps to be able to access the microphone.
How will I know if I have a dedicated Video Card (GPU)?
Solution 1: Select Start > Device Manager. In the pop-up window select Display adapters. Under it all the Graphic card/cards will be listed.
Solution 2: Right-click on the Task bar and select “Task manager”. Under “Performance” tab the GPU/GPUs will be listed.
How should I know any details of the computer I am using? Am I using Windows 7, 10 or 11? What processor is it in my PC? Select Start > System Information. In the pop-up window all the necessary information will appear.
How to check your current system
If you have any questions, or need help, please contact the Technical support.
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