Account closure as a Model
Question: How can a model request account closure on LiveJasmin?
Answer: A model can request account closure by emailing help@livejasmin.com from one of their registered email addresses and including a brand new copy of their ID, a brand new picture of themselves holding their ID next to their face, and the name of the accounts they wish to close.
Question: Why is it necessary to provide a brand new copy of the ID and a new picture when requesting account closure?
Answer: For security reasons, LiveJasmin requires a brand new copy of the ID and a new picture to ensure the authenticity of the request and to prevent unauthorized account closures.
In order to have your account closed, please contact us (help@livejasmin.com) from one of your registered e-mail addresses and include the following:
- A BRAND NEW copy of your ID (a previously used copy during any registration is not acceptable).
- A BRAND NEW picture of yourself holding your ID next to your face
- The name of the accounts that you wish to close.
Model account closure as a Studio owner
Question: What should a studio owner do to close a model’s account within their studio?
Answer: A studio owner should email help@livejasmin.com from the studio’s registered email address and attach a brand new copy of their ID, a brand new picture of themselves holding their ID next to their face, and the names of the accounts they wish to close.
Question: Will the studio owner be notified once the model account closure request is processed?
Answer: Yes, LiveJasmin will contact the studio owner once the request has been handled.
In case you wish to close any Model account within your Studio account, please contact us (help@livejasmin.com) from the Studio’s email address and attach the following:
- A BRAND NEW copy of your ID (a previously used copy during any registration is not acceptable).
- A BRAND NEW picture of yourself holding your ID next to your face
- The name(s) of the accounts that you wish to close.
Studio account closure
Question: How can a studio owner request the closure of their entire studio account?
Answer: To close a studio account, the owner should email help@livejasmin.com from the studio’s registered email address and attach a brand new copy of their ID and a brand new picture of themselves holding the ID next to their face.
Question: Is it encouraged to provide feedback when requesting studio account closure?
Answer: Yes, LiveJasmin encourages studio owners to provide feedback regarding their experience to help improve the quality of their service.
Question: What precautions should be taken before sending an account closure request?
Answer: Ensure not to send the same pictures used during any registration, provide a valid government-issued ID if the registered ID is no longer valid, send the request from the registered email address, and if access to the registered email is lost, visit LiveJasmin’s Online Support chat for assistance.
Question: What types of identification are acceptable if the original registered ID is no longer valid?
Answer: Acceptable forms of identification include a valid passport, driving license, or a newly issued ID card.
In case you wish to close your Studio account, please contact us (help@livejasmin.com) from the Studio’s email address and attach the following:
- A BRAND NEW copy of your ID (a previously used copy during any registration is not acceptable).
- A BRAND NEW picture of yourself holding the ID next to your face.
Before send your request
- Please make sure not to send the same pictures that were used during ANY registration.
- In case the registered ID is not valid anymore you can send another valid identification document issued by your government, such as passport, driving license, newly issued ID card, etc.
- Due security reasons we could only accept closure request from your registered e-mail address.
- If you don’t have access to the registered e-mail address, visit our Online Support chat anytime.
