Frequently asked questions
How can I close my Studio account?
If you have access to your registered email address, log in to your Studio account, go to Settings (top right corner) / Account deletion and click on ‘Visit Privacy Portal’ where you can choose to delete the entire studio or a model account under your studio.
For more information, please check our Privacy Policy.
How can I close my Model account?
If you have access to your registered email address, please log in to your Model Center, go to Settings (top right corner) / Account deletion and click on ‘Visit Privacy Portal’ button where you can manage all accounts linked to your email.
For more information, please check our Privacy Policy.
When will I be able to register again after I deleted my account?
You may open a new account whenever you would like, but using a new email address is recommended.
🧹 How to Close and Delete Your Model or Studio Account
Deleting your account is permanent and cannot be undone.
Some of your data must stay stored (see our Privacy Policy), but your account and profile will be fully removed.
👤 If You Have Access to the Registered Email Address
🎭 Performers
- Log in to your account.
- Go to Settings → Account Deletion.
- Visit our Privacy Portal to manage all accounts linked to your email.
- Follow the instructions provided.
- Confirm your deletion request via the confirmation email sent to you.
🏢 Studios
- Log in to your studio account.
- Go to Settings → Account Deletion.
- Visit our Privacy Portal to manage:
- Your studio account
- Performer accounts under your control
- Follow the instructions provided.
- Confirm your deletion request via the confirmation email sent to you.
🚫 If You Do NOT Have Access to the Registered Email Address
Send an email to privacy@livejasmin.com and state that you want to delete your account.
⚠️ To verify your identity, you must attach:
- A NEW photo of your valid ID (not the one you used at registration)
- A NEW Face+ID photo (holding the ID and showing your face)
👉 Important:
- Do not send the old registration photo/scan.
- If your ID expired, you can use another valid official document (passport, driver’s license, or new ID).
- If you don’t send these documents, our team will contact you and ask for them via a secure form.
❓ Need Help?
- 📄 If you have any questions regarding our privacy practices, please refer to the Privacy Policy
- 📧 You can also contact us at privacy@livejasmin.com
