General Payout information
Standard Payout
Payouts are sent for invoicing periods of 14 days, usually twice a month. You need to reach your Payout Threshold – minimum $100 – in order to receive payment. The Standard Payout Date of an invoicing period is 25 days after the period. All your payouts and invoices are listed on the Payout Overview page.
Fast Payout
Instead of waiting for 25 days for the Standard Payout, you can decide to withdraw your payment any time after the period ends, or set your Payout Type to Automatic Fast Payout, in order to automatically receive your earnings immediately after an invoice period. The fee for Fast Payout is 1% (min. $5, max. $150) of the payout amount. You can set your preference at the Payout Options page. You still need to reach your Payout Threshold – minimum $100 – in order to receive payment.
Instant Payout
Provided that you reached your Payout Threshold, you can ask for Instant Payout of your earnings, without waiting the end of the Standard invoicing period. The fee of the Instant Payout is 3% of the payout amount (min $5), and it will be processed within one business day after your request. To use this feature, Studios need to earn at least $1,000 in three consecutive periods, while individual Performers need to make at least $300 during two consecutive periods. In order to maximize the number of your payouts, you can also set your Payout Type to Automatic Instant Payout and receive your earnings automatically as soon as you reach the Payout Threshold.
Invoicing
You can set up your Billing type as a Natural Person, as a VAT Registered Individual, or as a Company. As a Natural Person, we issue Self-invoices on your behalf, while with the other two options you can choose to upload your own invoices as well. If you have selected the Upload invoice option, we will execute the corresponding payment only after the invoice is uploaded and accepted. You can find / upload your invoices and read more information on the Payout Overview page.
Payout in EURO
If you choose the EUR currency payout, the final payout amount will be exchanged from USD to EUR, based on the date when your service was performed (i.e., every day a different FX rate is applied). The rate is calculated daily, based on official mid-market range available at the database of European Central Bank. An additional 0.3% difference is applied, in order to mitigate risks. You can decide the currency of payout for the ongoing and future periods only. Studios registered in the SEPA area may only receive EUR payouts, while those in the United States can choose USD currency only.
Change of payout details
In order to change your payment method, go to the Payout Options page and click use the change link at the bottom of the page. Please make sure that you make/upload a recently taken, new Face+ID and ID picture during the process. Pictures used during any registration may not be accepted. The video below will guide you through the process.
Payment Methods
You can use the following e-Wallets to receive payment from us: Paxum, Cosmo Payment or WebMoney. Furthermore, we can settle EUR SEPA and USD ACH transfers from our corporate accounts directly to your bank account. In addition, we process local bank payments in Latin America with the help of Pandablue and PagoMundo. Crypto currency payouts are also available.
You can get your payment to your Paxum wallet from where you can withdraw your funds to your local bank account or to your Paxum UPI card. Receiving a payment from us will cost you €/$ 0.75 per transfer. Additional costs associated with your Paxum account can be found on their website.
You can get your payment to your Cosmo Payment wallet and access your funds through your debit card instantly. Receiving a payment from us will cost you 0.4% of the transfer amount. Additional costs associated with Cosmo Payment can be found on their website.
You can get your payment to your WebMoney purse and access your funds several ways through WebMoney Transfer system, including external card, bank transfer or 3rd party e-wallets. Receiving a payment from us to your WMT (USDT) or WMZ (USD) purse is -2.25% of the transaction amount. Additional costs associated with WebMoney can be found on their website.
If your bank is located in Europe (SEPA area), you can receive payment directly from our company bank account to your bank account in EUR currency for a cost of 1% (minimum €5, maximum €300) of the transaction amount.
If your bank is located in the United States, you can receive payment directly from our US bank account as an ACH Domestic transfer to your US bank account in USD currency, for a cost a fee of 1% (minimum $5, maximum $300) of the transaction amount.
If your bank is located outside of the SEPA area, EUR payouts cost 1% of the transfer amount with a €30 minimum and a €300 maximum, while USD payments cost 1% of the transfer amount with a $50 minimum and a $300 maximum.
If you use USD currency payout and this solution is available in your account (mainly in Latin America), you can receive local currency transfer to your bank account for a single and transparent cost of 2.5% (max. $200). Read more about Pandablue at their website.
If you use USD currency and this solution is available in your account (mainly in Latin America), you can receive local currency transfer to your bank account for a flat fee as low as $5, $10 or $15 – depending on the amount you get (max. $10,000). Read more about PagoMundo at their website.
We can send crypto payments to you safely. When your payment is due, you will receive a crypto cash-out URL from our provider TripleA or CoinSmart where you can translate your USD/ EUR payout to BTC, ETH, or USDT at an exchange rate constantly updated on their website. Receiving a crypto payment from us costs 3.8% of the transacted amount.
